Privacy Policy

This Privacy Policy explains how CourtOS LLC, a California limited liability company (“CourtOS,” “we,” “us,” or “our”) collects, uses, and shares information in connection with the CourtOS mobile application and the website at courtos.co (together, the “Service”). By using the Service, you agree to this Policy.

1. Who can use CourtOS

CourtOS is built for volleyball coaches and the people who support a team (assistant coaches, club directors, and parents/guardians). You must be at least 13 years old to create an account. If you are under 18, you may only use the Service with the involvement and permission of a parent, guardian, or coach. See “Children’s Privacy” below for how we handle information about minors.

2. Information we collect

Information you provide

• Account information — your email address and authentication details when you create an account or sign in.
• Team and roster data — team names, and for each player you add: name (often a first name or nickname), jersey number, and position. This roster data may describe minors.
• Match and performance data — scores, rotations, substitutions, and per-player statistics (e.g., kills, aces, errors, passing) that you record during matches.
• Communications — messages you send us (e.g., support emails) and information you submit through forms such as a beta or waitlist signup.

Information collected automatically

• Device and usage data — basic technical information such as device type, app version, and crash/diagnostic logs used to keep the app stable.
• Purchase status — whether you hold an active subscription (entitlement), provided by the app store and our subscription processor. We do not receive or store your full payment card details.

3. How we use information

• To provide and operate the Service — your account, rosters, live match tracking, and stats.
• To sync your data across your devices and back it up so you don’t lose match data.
• To process and manage subscriptions and entitlements.
• To generate optional AI features (such as match summaries and practice recommendations) when you request them — see “AI features” below.
• To respond to support requests and send service-related communications.
• To maintain security, prevent abuse, fix bugs, and improve the Service.
• To comply with legal obligations.

We rely on the following legal bases where applicable: performance of our contract with you, your consent (which you may withdraw), our legitimate interests in operating and improving the Service, and compliance with law.

4. AI features

Certain optional features use a third-party AI provider (Anthropic) to generate coaching insights from the match data you choose to analyze. When you trigger one of these features, the relevant match/stat data is sent to the provider solely to generate your result. We do not permit this data to be used to train third-party models. You can simply not use AI features if you prefer.

5. How we share information

We do not sell your personal information or your athletes’ information. We share data only with:

• Service providers that operate the Service on our behalf, under contract, including: our database and authentication host (Supabase), our subscription management provider (RevenueCat), the app stores (Apple, and Google if applicable) for payments, our email provider (Resend), and our AI provider (Anthropic) for features you request.
• Legal and safety — when required by law, or to protect the rights, safety, and security of our users or the public.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.

6. Children’s privacy

CourtOS is a coaching tool, not a service directed to children, and it is not intended for children to use on their own. We do not knowingly allow children under 13 to create their own accounts.

Because volleyball rosters include youth athletes, the app may contain information aboutminors (such as a first name, jersey number, position, and performance stats) that is entered by an adult coach. We act as a service provider to the coach/club and process that roster information only to provide the coaching features. We do not use minors’ information for advertising and do not sell it.

If a parent, guardian, or coach believes a child under 13 has created an account or that we hold a child’s information without appropriate authorization, contact support@courtos.coand we will delete it promptly. Parents and guardians may request access to, correction of, or deletion of their child’s information through the same address.

Live match sharing.CourtOS includes an optional “live share” feature a coach can turn on during a match. When enabled, a real-time view of the scoreboard, rotation, and team and per-player statistics is made available to anyone who has the short room link the coach chooses to share. To protect minors, this public view identifies players by jersey number only— it does not display players’ names. The coach controls when the broadcast starts and stops, and it ends when the match is closed.

7. Data retention

We keep your information for as long as your account is active or as needed to provide the Service. You can delete teams, players, and match data in the app. When you delete your account, we delete or de-identify your personal data within a reasonable period, except where we must retain it to comply with law, resolve disputes, or enforce our agreements.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your information, including access controls that scope data to the account that owns it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict certain processing. Residents of California and certain other U.S. states have rights under applicable privacy laws, including the right not to be discriminated against for exercising them; we do not sell or “share” personal information for cross-context behavioral advertising. To exercise any right, email support@courtos.co. You can also manage subscriptions and many data items directly in the app or your app store account.

“Do Not Track.”Some browsers let you send a “Do Not Track” (DNT) signal. Because we do not track you across third-party websites or services and do not use your information for cross-context behavioral advertising, we do not change our practices in response to DNT signals.

10. International users

The Service is operated from the United States. If you use it from outside the U.S., you understand your information will be processed in the United States, which may have different data-protection laws than your country.

11. Changes to this Policy

We may update this Policy from time to time. If we make material changes, we will update the effective date above and, where appropriate, provide additional notice. Your continued use of the Service after an update means you accept the revised Policy.

12. Contact us

CourtOS LLC
Email: support@courtos.co